Terms and Conditions
General Terms and Conditions (GTC)
§ 1 Scope of Application
These General Terms and Conditions apply to all contracts between SALES CIRCLE LLP, 32 Kinburn Street, GB-SE16 6DW London, UK – hereinafter referred to as the “Contractor (VG)” – and its customers/clients (hereinafter referred to as the “Client (VN)”).
Conflicting or deviating terms and conditions of the Client shall not be recognised unless expressly agreed to in writing. This applies even if the Contractor does not expressly object to them.
Grammatical forms are used in a neutral, non-discriminatory manner.
The General Terms and Conditions in force at the time of each order shall apply.
§ 2 Subject Matter of the Contract, Scope of Services
The scope of services owed by the Contractor is determined exclusively by the service description in the respective offer; general promotional information on the internet or in other media is not binding.
The Contractor provides services (e.g. online consulting and coaching), particularly in entrepreneurial skills such as marketing and sales. In addition, the Contractor offers other optional paid services such as live events, seminars, and workshops.
The services of the Contractor do not constitute “distance learning” (Fernunterricht). The purpose of the cooperation is to support the Client in building an online source of income, not merely to acquire knowledge, even if knowledge transfer results from the cooperation. The Contractor does not owe any monitoring of learning progress. It is solely the Client’s responsibility to make use of the coaching and implement the content. The opportunity to correspond with the Contractor and ask questions does not create an obligation on the part of the Contractor to monitor the Client’s progress.
The Contractor may engage third parties as subcontractors to fulfil contractual obligations. A strictly personal performance is only owed if expressly agreed.
In accordance with the nature of the services, the Contractor does not undertake to achieve a specific success or outcome. No economic or personal success is owed. In particular, the Contractor does not guarantee that the Client will achieve any specific income, reach, or business results. Rather, Clients receive guidance, impulses, inspiration, and advice that enable them to pursue their goals independently. The Client bears full responsibility for all actions taken during or after the coaching, even if motivated by the coaching.
§ 3 Conclusion of Contract
Services described and advertised generally do not constitute a legally binding offer.
The contract between the Contractor and the Client is concluded once both parties agree on the conclusion of the contract and declare such agreement consistently. No special form is required. Contracts can be concluded, for example, in a video conference, via chat, telephone, e-mail, fax, or in writing. The Client consents to the Contractor recording the telephone call, video conference, or chat for evidence and documentation purposes.
The contract is also concluded when the Client accepts an offer sent by the Contractor via e-mail or messenger, e.g. in text form.
If the Client submits an offer, the contract is concluded when the Contractor accepts the offer by sending a confirmation in text form or login data for a members’ area provided by the Contractor.
§ 4 Fees / Remuneration
The fee payable by the Client is specified in the respective offer.
If the Client fails to make use of the service (e.g. absence from video calls or consultations), the Contractor’s entitlement to payment remains unaffected. This also applies if, after conclusion of the contract, it becomes apparent that the Client is unable to participate due to insufficient mental or physical resilience.
Multiple Clients to the same contract are jointly and severally liable for payment.
§ 5 Payment, Invoicing
Payment shall be made using the payment method selected by the Client. The Contractor may exclude individual methods of payment on a case-by-case basis.
Payment may be processed via external payment service providers even without an assignment. If SEPA direct debit has been agreed, the Client must provide a written SEPA mandate after conclusion of the contract. A form will be provided accordingly.
Payments are due immediately upon conclusion of the contract unless otherwise agreed. Where payment by invoice is agreed, payment must be made within seven (7) days of receipt of invoice.
In case of late payment, chargebacks, or unjustified objections to a payment, the Client is obliged to compensate the Contractor in accordance with the applicable terms of the chosen payment method, which are accessible prior to contract conclusion. This does not apply where the Client is not at fault.
In case of non-payment, default interest of 5 percentage points above the base rate shall accrue automatically from the 14th day after due date and receipt of invoice, without the need for a separate reminder.
If instalment payments are agreed, the Contractor is entitled, in case of payment default exceeding 14 days, to declare all instalments immediately due. The Contractor may withhold services until payment is complete.
§ 6 Client’s Duty to Cooperate
The Client acknowledges that the speed and quality of implementation within their responsibility determine whether and how quickly they achieve their goals. Their cooperation is therefore essential to the benefit derived from the contract. The Client undertakes to carefully process provided training content, participate in consultations, and implement recommended measures to the best of their ability. Non-use of content or failure to implement has no effect on the Client’s payment obligations.
The Client must ensure, even without special request, that the Contractor is provided in good time with all necessary information and data, and that reliable, accurate, and complete disclosures are made. This applies also to information or circumstances arising during the consultancy.
The Client must make all necessary decisions for the consultancy services without delay and grant approvals promptly.
If the Client breaches duties of cooperation, or other circumstances beyond the Contractor’s control prevent the Contractor from performing the agreed services, any agreed timetable is postponed. In addition, the Contractor may invoice any additional costs caused thereby. Rights due to default of acceptance remain unaffected.
Where individual appointments are agreed, cancellations must be notified at least 5 calendar days in advance. Later cancellations or no-shows void any claim to a replacement appointment.
The Client is responsible for providing a digital connection consistent with current technical standards to access and store digital content online.
Login credentials for any Contractor platforms must be kept confidential and not disclosed to unauthorised third parties.
§ 7 Right of Retention
The Contractor is entitled to a right of retention over documents provided by the Client for the purpose of rendering the contractual services until all claims arising from the contractual relationship have been fully satisfied.
The right of retention does not apply insofar as and to the extent that the Client would suffer an unreasonable disadvantage, taking into account the Contractor’s performance interest.
§ 8 Liability
The Contractor shall be liable for damages resulting from injury to life, body, or health caused by intentional or negligent breach of duty by the Contractor, its legal representatives, or vicarious agents. The Contractor shall further be liable for other damages caused by intentional or grossly negligent breaches of duty or fraud by the Contractor, its legal representatives, or vicarious agents.
For damages caused by simple negligence not covered by paragraph 1, the Contractor shall only be liable where such negligence concerns the breach of essential contractual duties, the observance of which enables the proper performance of the contract and on which the Client may therefore regularly rely (so-called cardinal duties). In such cases, liability is limited to foreseeable, contract-typical, direct average damages; in particular, indirect damages (e.g. lost profits) and consequential damages are excluded. The maximum amount of liability is limited to the value corresponding to the simple contract value of the delivery/service.
Any further liability, regardless of the legal basis of the claim, is excluded.
The above limitations of liability also apply in favour of the Contractor’s legal representatives and vicarious agents.
Mandatory provisions of the German Product Liability Act, as well as liability in cases of fraud, intent, or gross negligence, remain unaffected.
§ 9 Limitation Period
All claims of the Client against the Contractor arising from the contractual relationship shall become statute-barred after two years. By way of derogation, the statutory limitation period of three years applies where intent on the part of the Contractor is established.
§ 11 Termination of the Contractual Relationship, Force Majeure
A contract concluded for a fixed term ends upon expiry of that term without requiring separate termination.
Early termination of fixed-term contracts or cancellation of coaching is excluded. Statutory rights of withdrawal (for consumers) remain unaffected and are separately set out in the following paragraph. Otherwise, cancellations and other dissolutions are not possible.
The statutory right to extraordinary termination remains unaffected.
Where automatic renewal is agreed, the cooperation shall be extended for a further year unless notice of termination is given by either party at the end of the current term with the agreed notice period, or, if none has been agreed, with four (4) weeks’ notice.
For events, unforeseeable, unavoidable, and uncontrollable circumstances beyond the Contractor’s influence (“force majeure”) release the Contractor from the obligation to hold the event. The same applies if subcontractors of the Contractor are affected. Force majeure includes, for example, strikes or lockouts, natural disasters, armed conflict, terrorism, riots, uprisings, demonstrations, pandemics, refusal or delay of public permits, or other circumstances not attributable to the Contractor.
In the event of force majeure, the Contractor may withdraw from or extraordinarily terminate the contract without the Client being entitled to damages. Participation fees already paid shall be refunded. The Contractor further reserves the right, in the event of force majeure, to relocate the event (time and/or place), to replace the announced programme with other comparable content, or to make changes to the programme, provided these are insignificant and/or reasonable for the Client.
If the Client is a consumer and the contract is concluded exclusively using distance communication methods (e.g. online registration, e-mail, telephone), the Client is entitled to the statutory right of withdrawal, which will be notified before contract conclusion in accordance with the law.
If a statutory right of withdrawal exists, the Contractor shall only commence performance before expiry of the withdrawal period if the Client expressly requests such early commencement and acknowledges that they lose their right of withdrawal upon full performance of the contract.
§ 12 Right of Withdrawal (Consumer Information)
If you are a consumer, you have the following statutory right of withdrawal:
You have the right to withdraw from this contract within fourteen (14) days without giving any reason.
The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (SALES CIRCLE LLP, 32 Kinburn Street, London, England SE16 6DW, e-mail: office@salescircle.pro) by means of a clear statement (e.g. a letter sent by post, fax, or e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, though this is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send the notification of exercising the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments received from you without undue delay and at the latest within fourteen days from the day on which we receive your withdrawal notice. Repayment will be made using the same means of payment that you used in the original transaction, unless expressly agreed otherwise; in no event will you be charged fees for this repayment.
If you requested that the services commence during the withdrawal period, you shall pay us an appropriate amount corresponding to the proportion of services already provided up to the point when you notify us of exercising your right of withdrawal, compared to the full scope of services under the contract.
Model Withdrawal Form (Consumer)
To: office@salescircle.pro
I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following service ():
– Ordered on () / received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if submitted on paper)
– Date
(*) Delete as appropriate.
§ 13 Intellectual Property
All documents, worksheets, presentation and event materials, and other media created and provided by the Contractor within the programme or to perform the contractual services are the intellectual property of the Contractor. The Client acknowledges the Contractor’s exclusive rights to such materials, regardless of whether they are actually protected under copyright, trademark, or competition law.
The Client may use the provided materials during and after termination of the contract solely for implementing the agreed programme. The Client is not entitled to edit, publish, or commercially exploit the Contractor’s analyses, opinions, or reports.
Passing such materials on to third parties requires the Contractor’s prior written consent, unless consent is already implied by the nature of the contract.
The Client is obliged to independently review the legality of any content published during or after the programme, particularly in relation to copyright, trademark, personality rights, and competition law.
The Contractor does not provide legal advice. Content provided serves only general information and motivation. Even if tools, platforms, or media uses are demonstrated (e.g. for creating reels), the Contractor accepts no liability for the lawful use of such content by the Client.
The Client remains solely responsible for compliance with all relevant laws when using or publishing their content on social media or other platforms.
§ 14 Confidentiality, Image and Sound Recordings
The Client shall maintain confidentiality regarding all facts and information obtained during the cooperation, unless expressly released from this duty by the Contractor. This applies in particular to information obtained within the community or from other Clients during video conferences or seminars.
The duty of confidentiality does not apply with respect to the Contractor’s lending banks.
The Client irrevocably and free of charge consents to the Contractor making, reproducing, broadcasting, or having broadcast image and/or sound recordings of the Client, particularly as an event participant, and using such recordings in audiovisual and interactive media, including social media, and for the Contractor’s own advertising. For reporting purposes, the Contractor may permit broadcasters, print, and online media to record and use such footage.
§ 15 Electronic Communication
Communication between the Contractor and the Client may take place via e-mail, chat messenger, or direct messaging. If the Client does not wish communication by e-mail or requires special security measures such as encryption, they must inform the Contractor in text form.
The Contractor is entitled to send invoices electronically. The Client expressly agrees to receiving invoices electronically.
§ 17 Non-Solicitation
The Client undertakes not to actively solicit or attempt to solicit any employees of the Contractor or its subcontractors, or to induce third parties to do so, during the term of the contract and for a period of three (3) years after termination.
§ 18 Final Provisions
The contractual language is German.
Amendments and additions to this contract must be made in writing; this requirement also applies to the waiver of the written form requirement itself.
Place of jurisdiction is the Contractor’s registered office.
The law of England and Wales applies. Mandatory consumer protection provisions in the consumer’s country of residence remain unaffected. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.
Version: July 2025